SIPOC Follow-up
SIPOC Expected Outputs
SIPOC Diagram that includes suppliers, inputs, process, outputs, and customers.
Process Overview Document that explains the purpose of the process, the scope, and key stakeholders and their roles.
Stakeholder Alignment Summary that includes who contributed to the SIPOC, agreements or clarifications made during its creation, and any identified gaps or misalignments.
Foundation for further analysis that serves as a starting point for value stream mapping, root cause analysis, detailed process mapping, and requirements gathering.
SIPOC Follow-up Communication
Please use the following template for communication following the completion of the WSJF:
Subject: [Strategic/Program Name] – [Workshop Type] – [Short Description]
- Example: Process Excellence Program: SIPOC Workshop – Session follow-up and key outcomes
Dear [Team and Stakeholders],
Following our recent SIPOC session, we’ve compiled the key outputs and next steps to ensure alignment and momentum as we move forward with process improvement efforts.
Key Outcomes
📌 Completed SIPOC Diagram – Attached is the finalized SIPOC chart outlining Suppliers, Inputs, Process steps, Outputs, and Customers.📌 Process Scope & Boundaries – Clear definition of where the process begins and ends, ensuring shared understanding.📌 Roles & Responsibilities – Identification of key stakeholders, their inputs, and the customers they serve.📌 Initial Improvement Opportunities – Early insights into potential inefficiencies, gaps, or areas for further analysis.
Next Steps & Action Items
✔️ Process Review Assignments – Owners assigned to validate or refine specific SIPOC elements.
✔️ Follow-Up Workshops – Scheduled sessions to dive deeper into process mapping or root cause analysis.
✔️ Feedback Loop – A channel is open for ongoing input to refine the SIPOC and guide future improvements.
Your continued engagement is essential to driving meaningful change. Please review the attached materials and share any feedback or suggestions.
Best regards,
[Your Name]
[Your Role]
[Your Organization]
Next Steps & Action Items
✔️ Task Assignments – Owners and deadlines for each priority item.
✔️ Regular Updates – Expect periodic progress reports to track changes and business impact.
✔️ Feedback Collection – A system is in place to gather insights and refine future prioritization efforts.
Your continued input is essential to maintaining strategic alignment. Please review the details and share any thoughts or suggestions for improvement.
Best regards,
[Signature]
Next Steps
- Validate the SIPOC with stakeholders
- Review with process owners, team members, and customers to ensure accuracy and completeness.
- Analyze the current state
- Use the SIPOC as a foundation to: map the detailed process flow, identify pain points, inefficiencies, or bottlenecks, gather baseline data on process performance.
- Define Improvement Opportunities
- Based on SIPOC insights, set SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound).
- Align goals with customer needs and business objectives.
- Identify Improvement Opportunities
- Conduct root cause analysis.
- Brainstorm and prioritize solutions for changes.
- Develop an Action Plan
- Assign responsibilities, timelines, and resources.
- Create a project plan or implementation roadmap.
- Include communication and change management strategies.
- Implement and Monitor Changes
- Pilot test improvements if possible.
- Monitor key performance indicators (KPIs).
- Collect feedback and adjust as needed.
- Standardize and Sustain
- Update standard operating procedures (SOPs).
- Train staff on new processes.
- Establish a control plan to maintain gains.