Kari Kennedy 
A deadline mentioned in an email, a Teams message, and a SharePoint update all at once is not a memory problem. It is a transparency problem, and the fix is a real source of truth.
A well-meant question about ownership can land as blame. See why psychological safety, not role clarity, was the real gap on one team.
One consultant’s own AI habits became an unplanned test of AI adoption readiness, and a preview of the questions every organization must answer.